1. Vocabulary: Written things.

Look and listen.

2. Vocabulary: Written things.

Can you remember? Choose the correct options.

3. Admin areas.

The word administration is often shortened to admin

For example:

That's the admin building over there.
I have a lot of admin to do this morning. I'll answer my emails this afternoon.

Match the different sections or departments in a university to the definitions.

4. Admin areas.

Can you remember? Use the words to complete the definitions.


5. Giving instructions.

A reception attendant is giving a student information about enrolling in university summer courses. The attendant mentions six different admin areas. Listen and number them in the order that they are mentioned.

6. Giving instructions.

Use the phrases to complete the attendant's instructions.

Listen and read the completed instructions.

7. Explaining where to go.

The attendant is explaining where the student has to go to enrol in a course. Listen and mark the statements true or false.

8. Explaining where to go.

Use the phrases to complete the attendant's instructions.

9. Parts of a building.

Match the words to the picture.

Now read and listen to the words.

car park
corridor
fire escape
first floor
ground floor
lift
main entrance
reception area
stairs
toilets
top floor

10. Explaining where to go.

Read the explanations and match the places to the letters, A-F.

11. Listen.

Now listen and follow the directions. What is your destination?


12. Can you remember?

Type in the missing words to complete the sentences. The first letter of each word is given.