1. Vocabulary: Computers.

Practise computer vocabulary. Select a word, look and listen.

2. Vocabulary: Computers.

Do the crossword.

3. Helping someone.

In section 1 you watched a video of Sophie helping a conference participant. Use the phrases to complete the conversation.

Watch the video again. Turn on and read the subtitles.

4. Different functions.

Match sentences from the conversation with the different functions.

5. Different functions.

Choose the correct option to complete the sentences for each function.

6. Practice.

Choose the correct option to complete the conversation. (Note: Some of the options are not used.)

7. Explaining what to do.

Sophie, from the video in this section, goes to the office to print the document. Put the steps in the correct order.

Now listen to the steps in the correct order.

See the transcript.

8. Explaining what to do.

Choose the correct options to complete the explanation from the previous exercise.

9. Explaining what to do.

Listen to an attendant explaining to a student how to enrol in a course using workstations in a university administration building. Put the steps in the correct order.

10. Explaining what to do.

Use the phrases to complete the conversation from the previous exercise.

Now listen again and read.

11. Pronunciation: Word stress.

Listen and put the words in the correct column, according to the stress pattern.

Now listen and repeat each list of words.