NP = nurse practitioner, P = patient
NP: Hello. Please, have a seat.
P: Thank you.
NP: My name’s Elisa Rose. I’m a nurse practitioner and I’m going to take your medical history today. What’s your name?
P: Jack Thornton.
NP: Mr Thornton, would you prefer me to call you by your first name or surname?
P: Jack is fine.
NP: Thanks. Now, Jack, for me to be able to help you today, I am going to take your medical history, so I need to ask you questions about your health and also your social circumstances. Is that OK with you?
P: Sure.
NP: Good. Before we start, I just want to confirm your details. So, it's Jack Thornton, and you are 32 years old, and is this your address? …
P: Ah, … yes. That’s right.
NP: Perfect. Thanks. So, how can I help you today?
P: Well, I've had a cough for a few days, and it's um, … annoying because it doesn’t seem to be getting any better.