1 00:00:04,122 --> 00:00:07,436 Good evening. Welcome to the Trafalgar. Can I help you? 2 00:00:07,604 --> 00:00:09,873 Yes, I have a reservation for three nights. 3 00:00:11,270 --> 00:00:14,000 Fine. What name is the reservation in, please? 4 00:00:14,600 --> 00:00:16,700 Yes, it's in the name of McLaughlin. 5 00:00:17,255 --> 00:00:20,695 McLaughlin. Can you spell that for me, please? 6 00:00:21,690 --> 00:00:29,442 Yes, it's capital M, small C, capital L, A, U, G, H, L, I, N. 7 00:00:30,098 --> 00:00:32,638 Ah yes. I see it now. 8 00:00:32,638 --> 00:00:37,166 Ms Linda McLaughlin, and you are travelling with Lucinda. 9 00:00:37,366 --> 00:00:39,703 Yes, my daughter. She's over there. 10 00:00:41,227 --> 00:00:45,200 Perfect. May I have your passport and credit card, please? 11 00:00:45,330 --> 00:00:46,923 Sure. Here you are. 12 00:00:50,765 --> 00:00:51,942 Thank you very much. 13 00:00:52,765 --> 00:00:54,572 Just sign here, please? 14 00:01:02,247 --> 00:01:06,760 Thank you. Here is your credit card and key. 15 00:01:06,881 --> 00:01:10,398 You are in room 302, that's on the third floor. 16 00:01:10,398 --> 00:01:12,610 The lift is over there. 17 00:01:12,810 --> 00:01:14,811 OK. Thanks! 18 00:01:15,234 --> 00:01:16,917 You're welcome. Enjoy your stay. 19 00:01:17,501 --> 00:01:18,437 Thanks a lot.