Good evening. Welcome to the Trafalgar. Can I help you?
Yes, I have a reservation for three nights.
Fine. What name is the reservation in, please?
Yes, it's in the name of McLaughlin.
McLaughlin. Can you spell that for me, please?
Yes, it's capital M, small C, capital L, A, U, G, H, L, I, N.
Ah yes. I see it now.
Ms Linda McLaughlin, and you are travelling with Lucinda.
Yes, my daughter. She's over there.
Perfect. May I have your passport and credit card, please?
Sure. Here you are.
Thank you very much.
Just sign here, please?
Thank you. Here is your credit card and key.
You are in room 302, that's on the third floor.
The lift is over there.
OK. Thanks!
You're welcome. Enjoy your stay.
Thanks a lot.