Business center
Business center
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Text types a notice a memo a sign a shopping list a message a text message an email a letter a reminder a profile Text message abbreviations 2moro = tomorrow 4 = for C u = see you @ = at info = information thx = thanks b = be & = and BTW = by the way BRB = (I'll) be right back FAQ = frequently asked question(s) FTF = face-to-face FYI = for your information IMHO = in my humble opinion IMO = in my opinion TTYL = talk to you later |
Things we write brochures forms instructions letters memos messages minutes notes notices postcards proposals Emails a sender a recipient an attachment forward More useful vocabulary chat slang jargon fill in a form take minutes of a meeting sign a contract do a draft confirm an appointment capital letters handwriting initials |
Magazine production a deadline a journalist a proofreader an appointment an article listings a cover to publish to proof Formal vs. informal expressions In response to your letter (= About your letter) I am afraid (= I am sorry) They request help (= They ask for help) I am unable to (= I can't) The reason being that (= Because) Therefore (= So) and provide (= and include) I look forward to hearing from you (= I hope to hear from you) |
Reporting verbs suggest apologize ask say Professional profiles a degree a university graduate an editor a producer a journalist marketing entertainment social networking a CEO a brand |
| VERB | NOUN |
| to reply | a reply |
| to query | a query |
| to suggest | a suggestion |
| to apologize | an apology |
| to complain | a complaint |
| to answer | an answer |
| to claim | a claim |
| to acknowledge | an acknowledgement |
| to propose | a proposal |
| to request | a request |
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Thank you for your reply. With reference to your query, ... I was pleased to receive your suggestion ... It has been brought to my attention that ... Concerning your question about ... I am sorry you have experienced problems. I would appreciate if you could send us ... Writing messages Lydia from ... phoned about .... She wants you to .... Ana phoned to say she can't .... Can you phone her to ...? Ending an email or letter Thank you very much for your attention and consideration. We will respond to you as soon as possible. I am looking forward to receiving your reply. Please don't hesitate to contact me. Yours sincerely, Yours faithfully, Kind regards, |
Prepositions Lydia from Net Bank phoned. She phoned about the credit you requested. She wants you to sign some papers. She has arranged a meeting for Wednesday. Phone her to confirm the appointment. She'll be in the office all day. Professional profiles I am a ... with a special interest in ... . I've been active in ... and in participating in .... I am also .... My current interests include .... |
