1. Hiring a car.
In exercise 2 you will read a brochure about a vehicle hire service in New Zealand. Check you understand these words from the brochure: basis budget complimentary comprehensive flat rate irrespective staff vehicle
2. Presenting a service.
Read the vehicle hire service brochure. Use the phrases below to complete the text.
4. Formal and informal language.
Printed information, like on the brochure in the previous exercises, is usually written in a formal style. Match the informal phrases to their formal equivalents.
5. Formal and informal language.
Here are the formal phrases again. Complete them with the words below.
7. Formal and informal language.
Listen to the sentences. Choose the option which means the same as the sentence you hear.
Now listen again and read the sentences.
1. This program enables us to contact clients.
2. Please note that a transport fee will be charged.
3. You should be at the conference centre by 11 a.m. to meet the customers.
4. I would just like to mention that this service is no longer available.
5. Should you require further information, please don’t hesitate to contact us.
6. In the event that the weather is bad, the demonstration will be cancelled.
7. You should contact us when the sale is complete.
8. Should you contact us, we will reply immediately.
8. Making things possible.
Complete the second sentence so that it means the same as the first.
9. Describing how.
We can describe how to do something using by + -ing. For example:
“How do we get a discount?”
“You get a discount by pre-selling the tours.”
Put the words in order to complete the answers to the questions.