1. Vocabulary: Office and business words.

Type the words below into the correct places to complete the crossword.
| attend | clients | come | fair | follow | layout |
| network | order | packaging | proposal | redesign | stand |
2. Meeting notes.

Look at the notes from a meeting. Sort them into two categories: Things done (things that have happened or that staff have done) and Action points (things that staff will do). For example:
Invitation to trade fair received. → This has happened. (Things done)
Accept the invitation to the trade fair. → Someone will do this. (Action points)
3. This month.
We can use shortened sentences to make notes for a meeting.
For example:
website redesigned can be short for: We have redesigned the Web site.
Type in the missing words to complete the long versions of these sentences.
4. Can you remember?
Can you remember the shortened sentences from the previous exercise?
Use the verbs to complete the examples.
7. Discussing action points.
Can you remember? Use the phrases to complete the examples from the previous exercise.
8. Reporting progress at a meeting.

Listen to the first part of a meeting. Tick the things that have been done.
9. Action points.

Listen to the last part of a meeting and tick the things that have been done.
Now listen to the two parts and read the transcript.
10. Writing Tutorial 1.
Write notes about this week. Use the two categories: Things done and Action points (things that you have to do soon). Try to think of eight items for each list. Look at the examples from exercise 2 before you begin.
Things done
Invitation to trade fair received.
New packaging designed.
Cause of problems with office network identified.
Prices for new products decided.
Proposal sent to Quicksand.
Three new computers ordered.
Web site redesigned.
Action points
Accept the invitation to the trade fair.
Arrange a meeting with Quicksand.
Come up with ideas for a better office layout.
Decide who will attend the trade fair.
Design publicity a campaign for the new products.
Follow up on offers from new website hosts.
Plan the Christmas party.
Send publicity to possible clients.
Write a new proposal to send to Gemcord.