SECTION 2
Complete the sentences with the words in the box. This test is in two parts. There are three extra words in each part that you don't need. Scroll down to see part 2.
Part 1
Now do part 2.
Part 2
SECTION 3
Listen to a conversation between a customer and a clerk in a bank. Choose the correct options to complete the sentences.
SECTION 4
Read an email from a bank employee (Mark Pitt) to a customer (Mr Riba). Mark the statements true or false.
Dear Mr Riba,
Following our telephone conversation about your recent credit card purchases, we would like to remind you that your credit limit is $4,000 and that you are currently almost $3,000 over that limit. If you would like to increase your credit limit, this can be done only in direct negotiation with the credit officer at your branch. In the meantime, we have to ask you to stop using the credit card until the present balance is reduced to your limit of $4,000, and this should be no more than six weeks after receiving this letter. We would be grateful if you could come to the branch this week to discuss the question of continued credit services.
Yours sincerely,
Mark Pitt