1. Listen.

Listen to two dialogues. Which one is informal and which is formal?

2. Listen and match.

Listen and match the dialogues to the pictures.

3. Complete and watch.

Use the phrases to complete the first dialogue. Then watch the video to check your answers.



Use the phrases to complete the second dialogue. Then watch the video to check your answers.

4. Practice.

Choose the best request for each situation.

5. Pronunciation: Short answers.

Requests
Look at the different requests.

Can you help me?
(an informal request)

Would you mind helping me?
(a formal request)
Note: Would you mind + -ing form of the verb.


Say and record the requests. Use the verb (in brackets) in the correct form.

6. Requests and responses.

Now choose the best responses to the requests in exercise 4.