WEBVTT

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So, what seems to be the problem here?

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Well, it's broken down, hasn't it?

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OK, but what happened?

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Well, first it was making this knocking noise. Then all this steam 
started coming out from under the bonnet.

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I thought it was on fire! And then it just stopped.

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Uh, it probably just overheated. Have you checked the water level in the radiator recently?

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The what?

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Never mind. As for the knocking noise, I'll have to take a look at the engine. 
Can you open up the bonnet?

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Uh, no. I've never done that before.

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It's OK, I'll do it.