Essential Workplace Communication: Effective Oral Interaction

Improve your speaking and listening skills in English in a workplace context.


1. Making requests
Practise making requests and asking about possibility.
2. Making small talk
Learn useful informal language and practice informal conversations.
3. Shopping experiences
Listen to and practise talking about shopping experiences.
4. Making arrangements for work projects
Practise making and responding to suggestions to make arrangements for a work project.
5. Describing and defining: Promotional means
Practise describing and defining promotional means and marketing.
6. Conversations between colleagues
Listen and practise expressing probability and certainty.