1. Common expressions.

A photo of a handwritten phone message posted beside a phone.

Match the two parts to complete common expressions.

2. Understanding phone calls.

A photo of someone dialing a landline phone.

Listen to two phone conversations and answer the questions.


3. Changing arrangements.

A photo of a woman speaking on the phone at work.

Listen to the first call again and complete the form below.


4. Changing arrangements.

Choose the correct options to complete a transcript of the first call.

Now listen to the conversation to check your answers.

5. Placing an order.

A photo of someone dialing a landline phone.

Listen to the second call and complete the form below.


6. Placing an order.

Drag the sentences to the correct place to complete the second conversation. This exercise is in two parts. Scroll down to see part 2.

Part 1.

Now do part 2.

Part 2.

7. Word order: Questions.

Put the words in order to complete the questions.

8. Review.

Now play the Sentence Casino game. Are the sentences grammatically correct or incorrect?

  • You start with 20 points.
  • Decide how many points you want to bet.
  • When you are correct, you win double the points.
  • When you are incorrect, you lose the points.

How many points can you win?