1. Revision.

Listen and choose the correct option.


2. Making decisions.

The sentences below are from different telephone calls.
Listen to the calls and organise the sentences into three different conversations.


 

Now listen again and read the conversations.

3. Intensive listening.

Listen again to four sentences from the conversation in the previous exercise.
Count the number of words in each sentence.
Contractions like don't count as two words.


4. Intensive listening.

Now listen again and write the sentences.


5. I'll ..., we'll ...

Look at the four sentences from the previous exercise.

I'll call back later.
I'll tell her you called.
I'll send you another one this afternoon.
Look, we'll start without you.

Choose the correct option to complete the sentences. 

Making decisions
On the phone we often need to make decisions in response to something that someone says to us.
To make decisions at the moment of speaking we use will.
When we use will like this it is normally contracted and pronounced like this I'll = /ail/.

6. Making decisions.

Match the comments and responses.


7. Making decisions.

You will hear the comments from the previous exercise.
Use the prompts below to respond. Then listen to check your answers.



1. Right. I ... fax it … you now.
2. … do it.
3. That’s OK. ... let you share mine.
4. Right. … get some … you.
5. Yes, I ... open ... window.
6. I … her … called anyway.
7. Well, … call him … you.
8. Don’t worry. … send another.

Listen again and repeat the exercise.

8. Bring, take, come and go.

Look at the sentences. Choose the picture which best represents each conversation.

9. Bring, take, come and go.

Look at the pictures and complete the sentences with the correct verb: bring, take, come or go.