1. Describing roles in a company.

A photo of the manager of a company.

Pat Burke is presenting an organigram of his company, Spring Rain. Listen and match the people to their roles in the company.

Listen and repeat these words. Pay attention to the stress.


  management
  human resources
  accounts
  purchasing
  bottling
  production
  quality control
  distribution
  marketing
  sales
  after-sales

2. Describing a company.

Read Pat’s presentation and drag the staff roles and expressions that describe what a person does in the company to the box. There are 12.
For example:
sales rep = staff role
is managed by… = expression that describes what a person does in the company

A photo of the manager of a company.

3. Word formation.

These words all describe what somebody does in a company. Complete the table. Look at exercise 1 to help you.

4. Talking about your responsibilities.

Ciarán MacNeill is responsible for the whole production process.

Four of the following verbs mean is responsible for. Which four? Drag them to the box.

5. Talking about your responsibilities.

Complete the sentences by choosing the best word for the space.

6. Talking about your responsibilities.

Can you remember? Type the missing words to complete the sentences. (If you need help, double-click on a gap to see the first letter of the missing word.)

7. Make and do.

Ciarán MacNeill makes the drinks.
Mrs Davitt does the accounts.

Put the words that go with make in one box, and the words that go with do in the other box.

8. Make and do.

Complete these sentences with either make or do.

9. Opening and closing conversations.

This is the conversation that took place at the Spring Rain stand during the recent trade fair in Frankfurt between Pat Burke and Luigi Riva, an Italian businessman.

From the first section, some of Luigi Riva’s part of the dialogue is missing. Drag the sentences to the right places.

10. Opening and closing conversations.

Now, listen to the second part of the conversation and complete it.

11. Review.

Look at the description of this company and choose the best options to complete the text.