1. Revision.

Use the words to complete the descriptions of the stages of a negotiation.

Now listen to the descriptions.

2. Trying to influence the other side.

Listen to another extract from the negotiation between Redstone Jewellery and the Metcalf Hotel.
Listen and choose the correct option.

Now listen again and read the transcript.

3. Trying to influence the other side.

Look at parts of the extract from the previous exercise. What is the function of each phrase in bold?
Choose the correct options.

4. Trying to influence the other side.

Use the phrases to complete a dialogue about whether to hire or buy a photocopier.

5. Practice.

Can you remember? Type in the missing words to complete sentences from the previous exercise.
Type one word in each gap. The first letter of each word is given.

6. Movement.

Listen to the "movement" stage of the negotiation, and choose the correct answer to each question.

Now listen again and read the transcript.

7. Movement.

When the sides in the negotiating team start changing their position, the following structures are used:
Supposing that instead of the Handy Suite we used a slightly smaller room, this could make a difference.
What about if we included some free advertisements? Would you be prepared to reduce the price?
If you agreed to the advertisement, then we could agree to reduce our offer by 5 per cent.
On those terms we might be able to make a deal.

Put the words in order to make more sentences.

8. Summarising and closing.

Listen to the "summarising and closing" stage. Then put what they agreed on in the box.

9. Closing.

Use the phrases to complete the closing stage of the meeting.

Listen to check your answers.

10. Review.

Match the expressions which mean the same.