1. Voice messages.

Your colleague is away. Listen to your colleague's voice mail messages. Choose the topic of each message: is it about a bank credit, about arranging a meeting, or about an insurance claim?

 

Listen again and read transcripts of the messages.

2. Writing messages.

You listened to your colleague's answering-machine messages. Now you have to send an email to him, giving him the messages. Listen to Message 1 again. Choose the best written message.

3. Writing messages.

Listen to message 2 again. Choose the best written message.

4. Writing messages.

Use the words to complete message 3.

5. Writing messages.

Look at the three messages again. They all have a similar structure. Drag the different elements into the correct box.

6. Leaving a message.

Match the two parts to complete the sentences.

7. Prepositions.

Choose the correct prepositions to complete the sentences.

8. Write a message.

Listen to and read a voicemail message for Robert Jones.

"My name's Wally Medding from Green Design with a message for Robert Jones. Uh, I'm in New York for a few days and I'd like to meet up sometime for a chat, and ... well, also, I want to talk to you about a business proposal. Could you phone me at 917 573 0046 to arrange a time? OK. Hope to see you soon. Thanks. Goodbye."

Now you want to write Robert an email, giving him the message. Choose the correct options to complete the message.

9. Writing Tutorial 2.

Here is another voicemail message. Write Evelyn an email, giving her the message.

"This is Carmen from Optix Express with a message for Evelyn Sutton. I'm phoning about the sunglasses you ordered. They're ready, and you can pick them up at any time. We are open from 9 a.m. to 6:30 p.m. Monday to Friday, but tomorrow – Saturday – we close at 1 p.m. OK, thank you."